Frequently asked questions

Coveryou hire cars come with insurance coverage and roadside assistance. No upfront payments are required, but customers should know they are responsible for these expenses, including tolls, infringements, and damage claim excesses.

Coveryou offers multiple options, such as delivering and collecting it straight to the repair centre or arranging transportation for you to pick it up and drop it off. Either way, you won't be inconvenienced or out of pocket.

We offer a variety of vehicles to match your lifestyle, including hatchbacks, SUVs, 7-seaters, utes, and vans.

Once you get in touch, we'll set you up with our digital key app. You'll add your licence and payment details in minutes, then use the app to lock, unlock and manage your hire car for as long as you need it — no in-person key handover required.

You're not liable for the standard hire cost of your replacement vehicle — it's provided at no cost to you while your car is being repaired. You remain responsible for tolls, fines and infringements incurred during your hire, and for any damage excess if the hire car is damaged while in your care.