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Accident Assist Line team member helping a driver at the roadside

One call after an accident.

Accident Assist Line is Coveryou’s driver support service. We help at the scene, arrange towing, lodge the claim and coordinate the repair and a replacement vehicle, so drivers aren’t left chasing anyone.

From the scene to the finished repair

Help at the scene

A real person to talk to, a checklist of what to collect and advice on what to do next.

Towing

Towing to a safe yard or straight to the repairer, arranged for you.

Claim lodgement

We help lodge the claim with the right insurer, whether that is yours or the at-fault driver’s.

Repair coordination

Bookings at quality workshops and updates while the car is being repaired.

Replacement vehicle

If you were not at fault, a hire car at no charge while yours is off the road.

Updates at each step

Text and email updates so drivers know what is happening.

Driver checking claim updates on a phone

Driver support for your customers

Fleets, brokers and dealers can give their drivers Accident Assist Line as a single number to call after an accident, with reporting back to your team.

  • Branded support pages and referral links
  • Live updates on towing, repair and hire
  • No extra layer of cost to the driver
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Been in an accident?

Call us and we’ll take it from there.

Call usReport an accident