Skip to content
Had an accident? 1300 505 508
Report an accident
For dealerships

Cosmetic repair revenue from your service lane

A dealer-branded program that captures chips, scuffs and dents at check-in, repairs them on site and keeps customers coming back to your workshop, with no extra work for your service advisors.

The opportunity

Most cars leave your workshop with damage nobody quoted

Minor cosmetic damage is everywhere in the service lane. Today it's a missed opportunity for most dealerships.

Not captured

Chips, scuffs and dents on cars coming in for service are rarely checked, so the work is never quoted.

Declined and gone

When damage is quoted, many customers say "not today" and there is no follow-up once the car leaves.

Disputed later

Without a dated record at check-in, "that mark wasn't there before" becomes your problem.

How it works

Four steps, and your advisors don't chase anyone

We look after the equipment, the customer follow-up and the technicians.

1

Captured at check-in

Every car is photographed on arrival with an iPad we supply. It takes about a minute and can be done by a porter or concierge, not your advisors.

2

Quoted automatically

Any damage found is quoted and sent to the customer by SMS, under your dealership's name.

3

Repaired on site

If the customer accepts, our technician repairs it while the car is in for service, so there's no extra visit.

4

Membership for the rest

Customers who decline are offered a dealer-branded membership for future chips, scuffs and dents, which brings them back to you.

Two ways to start

Whether you scan today or not

No scanner today

The complete program

We supply the iPad and check-in app, capture and quote damage on arrival, repair on site and offer the membership to customers who decline. A new revenue line from service traffic you already have.

Already scanning

Membership add-on

Keep your existing scanning process. Customers who decline their repair quote are offered a membership under your brand, with a simple daily handover to us.

What your dealership gets

More revenue per service visit, under your own brand

The program is built around your service lane. Your customers deal with your dealership, and we handle the work behind the scenes.

  • A margin on every repair completed
  • Your own pricing on every membership sold
  • Repeat visits back to your workshop
  • A dated condition record for every car at check-in
  • Runs under your dealership brand
  • Monthly reporting on captures, repairs and memberships
  • No upfront cost, and no extra steps for service advisors
Metro pilot

Now selecting a small number of pilot dealerships

A 90-day pilot with no upfront cost. We supply the equipment and technicians, you get monthly reporting, and you can stop at the end of the pilot if it isn't working for you.